ChewTrue pet treats are produced at an FDA-registered facility in Hong Kong. Production follows international food safety standards, including GMP and HACCP, to help ensure high quality throughout ingredient handling, drying, and packaging.

After production, our treats are sealed to help protect quality and go through checks before being sent to our U.S. fulfillment warehouse. Most available items can then be delivered within the United States in 3–5 business days after shipment.

We use natural and organic ingredients whenever possible, including premium meats, fruits, vegetables, and herbs.

• Priority use of organic ingredients when available
• Sourced from human-grade ingredient suppliers
• No artificial preservatives, added sugar, or unnecessary fillers
• Non-GMO and hormone-free ingredient standards

Each product clearly lists its ingredients on the package so you can choose with confidence and understand exactly what your pet is eating.

Many Chewtrue treats are made with single-protein sources, such as chicken, beef, or fish, along with natural ingredients. Our recipes are designed to reduce unnecessary exposure to common allergens such as wheat, corn, soy, dairy, and artificial fillers.

• For pets with mild food sensitivities, start with a small amount and observe your pet for 24–48 hours.
• Some products are grain-free or made with simpler ingredient profiles to help reduce allergy concerns.
• If your pet has a known allergy to a specific protein or ingredient, always check the package ingredient list before feeding.
• For pets with serious allergies or medical conditions, consult your veterinarian before introducing a new treat.

Every pet is different, so we recommend introducing new treats slowly and monitoring how your pet responds.

ChewTrue treats are gently dehydrated, air-dried, or freeze-dried and sealed to help preserve flavor and quality.

• Unopened: Best flavor and quality are generally maintained for 6–12 months, depending on the product.
• After opening: Consume as soon as possible and store in a cool, dry place or refrigerate for extended freshness.
• All products go through microbiological safety testing to help ensure they remain safe within the stated shelf-life period.

Store treats in a sealed bag or airtight container, away from moisture, heat, and direct sunlight.

• Keep unopened packages in a cool, dry place.
• After opening, close the package tightly after each use.
• Refrigeration is recommended after opening for extended freshness.

Chewtrue treats are intended for intermittent or supplemental feeding only and are not a complete meal. Start with a small amount, especially when introducing a new product.

• Adjust portions based on your pet's size, age, activity level, and daily diet.
• Always supervise while feeding.
• Provide fresh water at all times.
• If your pet has a sensitive stomach, introduce new treats gradually.

Many Chewtrue treats are suitable for dogs and cats over 3 months old, but suitability depends on the product's texture, size, and ingredients.

• For puppies and kittens, choose softer or smaller pieces and feed in small amounts.
• For senior pets, choose options that are easier to chew.
• For harder chews or larger pieces, always supervise carefully.
• Check each product page or package for specific feeding guidance.